Terms of Service

Last updated 5 November 2026 · Effective 5 November 2026

These terms govern your use of Elsara. By creating an account you agree to them. If you do not agree, do not use the service.

1. Who can use Elsara

You must be at least 18 and able to form a binding contract. One account per person. You are responsible for what happens under your account and for keeping your sign-in secure.

2. What Elsara is, and is not

Elsara provides fitness programming, nutrition guidance, recovery tracking and human coaching. It is not medical care. It does not diagnose, treat, cure or prevent any condition. Nothing in the app or from a coach is a substitute for advice from a qualified clinician.

Consult a doctor before starting. Exercise carries inherent risk of injury. You take part voluntarily and assume that risk. Stop immediately and seek medical attention if you experience pain, dizziness, chest discomfort or shortness of breath.

3. Coaching

Where a human coach is assigned, that coach provides fitness coaching only, within their qualifications. Coaches are not your doctor, physiotherapist or dietitian unless separately and explicitly licensed as such. Elsara may draft plans and messages, but a human coach reviews and approves changes before they reach you.

4. The assistant

Elsara's assistant is automated and can be wrong. Treat its output as a starting point, not instruction. Do not rely on it for anything safety-critical. Your coach, and your own judgement, take precedence.

5. Your content

You keep ownership of what you put into Elsara. You grant us a licence to store, process and display it for the purpose of operating the service and delivering coaching to you. That licence ends when you delete the content or your account.

6. Acceptable use

Do not use Elsara for anything unlawful, or to harass anyone.
Do not upload content you have no right to upload.
Do not attempt to access another user's or coach's data.
Do not probe, scrape, reverse-engineer or disrupt the service.
Do not resell or white-label Elsara without a written agreement.

7. Coaches using Elsara Coach

If you use Elsara as a coach, you additionally warrant that you hold the qualifications you claim, that you will keep client information confidential, that you will coach only within your competence, and that you will refer to a clinician where appropriate. Approving a plan is your professional judgement and your responsibility.

8. Availability

We aim to keep Elsara available but do not guarantee uninterrupted service. We may change, suspend or discontinue features. Where a change is material and adverse we will give reasonable notice.

9. Ending it

You may stop using Elsara and delete your account at any time. See Delete your account. We may suspend or terminate an account that breaches these terms, or where required by law.

10. Disclaimers and liability

To the fullest extent the law allows, Elsara is provided "as is" without warranties of any kind. We are not liable for indirect, incidental or consequential loss, or for loss of profit or data. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

11. Changes

We may update these terms. Material changes will be notified in the app or by email before they take effect. Continued use after that constitutes acceptance.

12. Governing law

These terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. Any dispute arising under them will be brought in the state or federal courts located in Delaware, and you consent to that jurisdiction.

If you downloaded Elsara through the Apple App Store, this agreement is between you and Elsara alone, not Apple. Apple has no obligation to furnish maintenance or support for the app, and is a third-party beneficiary of these terms with the right to enforce them against you.

13. Contact

Elsara
hello@elsara.ai